As an RBI-registered NBFC, we publish our governing policies and regulatory disclosures here. Each item below links to the full document.
Raise your concern with your branch or our toll-free number. Most issues are resolved here.
Not resolved in 7 working days? Escalate in writing to our named Nodal Officer (contact on the Contact page).
Still unresolved after 30 days? You may approach the RBI Integrated Ombudsman Scheme.